Services
E Government
Division of Information Technology (DoIT) is committed to improving government services through the use of technology. The state's web portal www.ri.gov serves as a central place for citizens to access the growing number of egovernment services.
Phone
DoIT staffs the main state switchboard, provides coordination of phone-equipment-and-services-purchasing, assigns phone lines to staff, and creates the content for the commercially published phone directories.
The central mail facility provides inter-office, postal and bulk mail support to state government.
Email Contact | More about State Mail services | Mail Project Information
DoIT provides email services to the Department of Administration and through the efforts of inter-departmental teams is working to consolidate servers, standardize and improve email for the Executive Branch agencies.
Email Contact | Email Project Information | Email Policy | Email Help
PCs
DoIT provides email services to the Department of Administration and through the efforts of inter-departmental teams is working to consolidate servers, standardize and improve email for the Executive Branch agencies.
Geographic Information
The Rhode Island Geographic Information System (RIGIS) is a consortium of government and private organizations to coordinate and provide leadership for activities related to the use of geographic information system technology in Rhode Island.
Networks
DoIT operates local and wide area networks in the state and provides technical assistance to state entities with maintenance and service to their networks.
Application Development
Project Management
DoIT is working to fundamentally change the way the state does IT by increasing the use of business oriented project management. DoIT has begun that process by creating a Project Review Committee to review state agency projects at critical milestones so that projects can be kept on track before valuable time and resources are expended. The review process, combined with the concurrent development of statewide standards and architecture also will allow much better coordination among projects to reduce overhead cost and provide for the best solutions.
Architecture
DoIT has begun the process of defining a set of standards, policies, procedures and technologies to best serve the state. This "architecture" will provide a framework for the development of cost-effective solutions for the information technology challenges facing the state. Equally important, the architecture process will be dynamic to allow for changes as technology enhancements are created and the state's needs change.
Policy
DoIT has cooperatively developed a draft of a core set of usage policies as the first step in the development of a comprehensive set of policies. The adoption of statewide policies will provide for consistency among state agencies and free up the administrative burden associated with information resource management at the agency level.

